Privacy Policy for EPI Janitorial LLC

Effective Date: April 1, 2025

Introduction

Thank you for visiting the EPI Janitorial LLC website. This Privacy Policy explains how EPI Janitorial LLC ("EPI," "we," "our," or "us") collects, uses, and protects information obtained from users of our website at epijanitorial.com. As specialists in environmental services for regulated environments, we maintain the same high standards for data privacy that we apply to our service operations.

Information We Collect

Information You Provide

When you interact with our website, you may voluntarily provide:

  • Contact information (name, email address, phone number, company name)

  • Inquiry details submitted through contact forms

  • Service requirements or facility specifications

  • Account information if you create a client portal account

Automatically Collected Information

Our website automatically collects:

  • Usage Data: IP address, browser type, operating system, referring website, pages visited, time of visit, time spent on pages

  • Device Information: Type of device, screen resolution, and browser version

  • Location Information: General location based on IP address (not precise geolocation)

  • Cookies and Similar Technologies: We use cookies, web beacons, and similar technologies for website functionality, performance analysis, and user experience improvement

How We Use Your Information

Information collected through our website is used to:

  • Respond to inquiries and service requests

  • Provide information about our specialized environmental services

  • Process requests for facility assessments or compliance reviews

  • Improve website functionality and user experience

  • Analyze website traffic and usage patterns

  • Protect against unauthorized access and security threats

  • Comply with legal obligations

Cookie Policy

Our website uses cookies to enhance your browsing experience:

  • Essential Cookies: Required for basic website functionality

  • Analytical Cookies: Help us understand how visitors interact with our website

  • Functional Cookies: Remember your preferences and settings

  • Marketing Cookies: Track visitors across websites for marketing purposes (used only with consent)

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.

Legal Basis for Processing

We process your information based on:

  • Your consent, which you can withdraw at any time

  • The necessity to perform a contract or take steps at your request before entering into a contract

  • Our legitimate interests in operating and improving our website and services

  • Compliance with legal obligations applicable to environmental services in regulated environments

Data Security

We implement appropriate security measures to protect your information:

  • Secure Socket Layer (SSL) encryption for data transmission

  • Regular security assessments and updates

  • Access controls and authentication requirements

  • Staff training on data protection best practices

  • Secure hosting environments

Despite these measures, no data transmission over the internet can be guaranteed as completely secure.

Third-Party Links

Our website may contain links to third-party websites or services not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access to your personal information

  • Correction of inaccurate data

  • Deletion of your data (subject to legal requirements)

  • Objection to or restriction of processing

  • Data portability

  • Withdrawal of consent

To exercise these rights, please contact us using the information in the "Contact Us" section.

Children's Privacy

Our website and services are not directed to children under 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

International Data Transfers

As a U.S.-based company specializing in regulated environments, we primarily store and process data within the United States. If we transfer data internationally, we implement appropriate safeguards to ensure adequate protection of your information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. The "Effective Date" at the top indicates when this policy was last revised. We will notify you of significant changes by posting a notice on our website or sending you an email.

California Privacy Rights

California residents may have additional rights under the California Consumer Privacy Act (CCPA) regarding their personal information. For more information, please contact us.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

EPI Janitorial LLC
Phone: (323) 723-1313
Email: info@epijanitorial.com
Website: epijanitorial.com

By using our website, you acknowledge that you have read and understand this Privacy Policy and agree to its terms.

Privacy Policy